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Our customer service team are available Monday-Friday from 9am-4:30pm NZDT (excluding Public Holidays).

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<p>Unfortunately, most of the time, our promotions are not valid with a subscription order. We will state this in the terms and conditions of the promotion.</p><p>However, with 10% off every subscription order, there&#x2019;s no need for a promotion when you&#x2019;re saving on every order!</p>

Unfortunately, most of the time, our promotions are not valid with a subscription order. We will state this in the terms and conditions of the promotion. However, with 10% off every subscription order, there’s no need for a promotion when you’re savi

There is a promotion on the product I subscribe to. Can I get it on top of my 10% off discount?

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My alt. is not producing vapour

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My battery is not lasting as long as it used to

My alt. pod and device connection isn't stable

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alt. Device

My alt. pods are leaking

My alt. pods appear to be blocked

There is liquid on the inside of my sealed alt. pod pack

My alt. pod tastes burnt but there is liquid in the pod

alt. Pods

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There is a promotion on the product I subscribe to. Can I get it on top of my 10% off discount?Updated 9 months ago