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Shipping and Delivery

Find information about shipping, delivery and ordering with alt. New Zealand

6 articles
Returns and Refunds

Find information on returns, exchanges, and refunds.

2 articles
Vape Laws 2025 – Disposable Vape Ban & Transition Support

Important information regarding the ban on disposable vapes on 17 June 2025 and where to find support.

3 articles
Troubleshooting

Find information on how to troubleshoot your alt. Device or pods.

2 categories
Product Information

Read more about our products.

6 articles
Website Information

Find more information about our website.

3 articles
Orders

Information on orders placed online.

1 article
Payments

alt. accepts payment via VISA and Mastercard.

2 articles
Policies

Read our term and conditions and other policies

3 articles

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